The Psychology of

Sales Call Reluctance

by George W. Dudley

& Shannon L. Goodson

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Director of IT

Mr. Kinney is an accomplished technical professional with over 16 years of broadcasting, IT, and software development experience, in addition to an array of support skills. He was formerly a field training manager with Google and is particularly skilled in optimizing web content for targeting search engine bots, spiders and maintaining high rankings on Google searches. His accomplishments range from authoring and marketing a CRM application to setting up broadcast radio stations. He has managed the retail application infrastructure supporting clients such as Hewlett Packard, Best Buy, and Humana. To support end users, he has authored numerous QRGs (Quick Reference Guide) and white papers supporting various IT applications and created an internal intranet site for better communication using Google Apps. An experienced trainer, he has instructed on-site and in-classroom settings in addition to producing, scripting and doing voice overs for customer-facing training videos. Working with the largest broadcast automation company in the U.S., Gray supported a customer base of more than 3,000 radio and TV stations. He has also successfully managed a cohort of field technicians and provided oversight for international software roll-outs.

Kinney is certified in Electronics Technology and holds a diploma in Professional Radio Broadcasting. “The array of skills Gray brings will immediately translate into more corporate visibility, better software and more timely training broadcasts. We are grateful to have someone with his broad and deep knowledge,” BSRP Chairman, George W. Dudley said.

Gray is an avid photographer, owning his own photography business, and physical fitness advocate, having run two half marathons and multiple mud runs. Gray has traveled to Canada, Guam, Mexico and Barcelona on business and pleasure. You can always find him on Google, Linkedin and Facebook.