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Call Reluctance, SPQ*Gold, SPQ*Gold/FSA, PsychScore and the Fear-
No organization, large or small, could want a more distinguished board. The members of this group are highly qualified. Each brings world class skills, accomplishments, scholarship, perspective and practical experience.
—BSRP CEO Shannon L. Goodson
Professor, Dept. Of Physiology and Biophysics, College of Medicine,
Howard University Neuroscience
Dr. Manaye is a medical doctor and research scientist whose published research topics
One of Dr. Manaye's assignments is to prepare, conduct and present research at scientific
conventions and to inaugurate some of the medically oriented call reluctance research
projects conceived by BSRP co-
Emeritus Professor of Occupational Psychology, Goldsmith’s College, University of London;
Managing Director of Personnel Assessment Ltd.
Organizational Psychology, 360 Degree Assessment
Dr. Fletcher, a fellow of the British Psychological Society, is professor of Occupational Psychology at Goldsmiths' College, University of London. He has been Chairman of the Department of Psychology twice, and has served on the Test (Psychological) Standards Committee.
Dr. Fletcher has been an advisor to the Department of Health (U.K.), Metropolitan Police, Defence Research Agency, and the Parliamentary Office of Science and Technology. He has published numerous scholarly articles related to his primary interest, organizational psychology. His areas of study include the utility of assessment centers, individual and group assessment methods, and other issues associated with selection and assessment in organizations.
His editorial appointments include the International Journal of Selection and Assessment,
Personnel Management, Psychometric Test Series in Personnel Management and Consulting
Editor of the Quarterly Journal of Counseling Psychology. Dr. Fletcher has co-
Dept. Of State, U.S. Embassy, Accra, Ghana
CBT, Behavioral Genetics
Dr. Gershenfeld is Board Certified (Accredited) in Psychiatry. He received his M.D.
and Ph.D. in Cancer Biology-
Dr. Gershenfeld's primary research orientation centers on individual differences
in behavior and genetic vulnerability to psychiatric illness. Over the last several
years, Dr. Gershenfeld's research activities have included the genetic dissection
of innate fear and exploratory behavior in mice; investigating a drug-
Dr. Gershenfeld is a member of the Anxiety Disorders Association of America and the Association for the Advancement of Behavior Therapy. He currently serves on the editorial board of the Journal Cognitive and Behavioral Practice.
Professor, Dept. Of Clinical Sciences and the School of Public Health
University of Texas Southwestern Medical Center
Psychometric Theory, Sensation/Perception
Dr. Bernstein is a familiar name to psychologists (with advanced formal education)
in many nations. A Fellow of the American Psychological Association (Divisions 3,
Member Divisions 5 and 9), he is co-
Dr. Bernstein is Professor, Dept. Of Clinical Sciences and the School of Public Health
at the University of Texas Southwestern Medical Center. He is a member of the Psychonomic
Society, a Fellow of the Society for Personality Assessment, and former president
of the Society for Applied Multivariate Research. He has been honored with the Certificate
of Merit (American Medical Society) and given an award by the American Academy of
Ophthalmology and Otolaryngology. Dr. Bernstein is a Professor of Psychology at the
University of Texas -
Dr. Bernstein has lectured and given scholarly presentations at numerous academic venues, including Driebergen (Netherlands); Stockholm, Sweden; Cambridge University; the University of Amsterdam; Seoul, South Korea; National Chechung University, Republic of China; and Padua, Italy.
Professor of Psychology, University of British Columbia
Del Paulhus received his PhD from Columbia University and is now Professor of Psychology
at the University of British Columbia. He also spent sabbatical years at UC Berkeley
and UC Davis. Much of his research is related to issues of self-
Influence of fear on the behavior of people at work
George W. Dudley is the director of Behavioral Sciences Research Press’s (BSRP) Scientific
Advisory Board and co-
Dudley holds both bachelor's and master's degrees in research psychology. His work is extensively published in the popular and trade press. Each year, Dudley presents his scholarly and scientific work in addition to numerous radio and television appearances.
His pioneering research on the influence of fear on the performance of people at
work—especially sales professionals—is recognized internationally. Many of the psychological
constructs he discovered such as “Recruitment Reluctance,” the twelve types of “Sales
Call Reluctance®” and “Hyper Professionalism” have become part of the standard lexicon
Dudley and co-
Dudley’s biography is included in honorary publications such as Who's Who in Science and Engineering and Who's Who in America.
CEO & Author
Women and visibility management in the workplace
Shannon L. Goodson is co-
BSRP was chartered in 1979 with a total capitalization of US$50. Under Goodson's direction, the company now internationally generates estimated annual retail sales exceeding $10 million through a small but growing network of professional associates. Goodson has published scholarly articles and presented scientific papers dealing with women's issues, sales productivity, psychological testing, and other topics. She is listed in several honorary publications, including Who's Who of American Women.